Our Employees

We take every step to make sure that we know our employees well. In addition, we perform criminal background checks and mandatory random drug testing. It is very important for us to know our employees and hire only employees with integrity and no criminal history. We listen to our employees and their needs and make changes for them when needed. This is all to insure that you can trust us in your home! It is that important to us.

  Our Training Program

Every employee is thoroughly trained in the areas of cleaning. They know what products to use that will make your home look great without damaging any surface. Whether you have marble, concrete, granite, terrazzo tile or wood, you can rest assured that our staff will not use a product that will ruin your surface. Due to our training procedures, please note that although you may request that we use your products, we cannot guarantee cleanings where we do not specifically use ours. We simply cannot ask our staff to use products that they have not been properly trained to utilize. Due to insurance exclusions on our policy, we cannot honor requests to use your vacuum.  If you do require special products/equipment to be used in your home, please give us a call and we will happily refer you to other industry professionals in your area who may accommodate your request. Otherwise, we do offer a 100% satisfaction guarantee* on our work!

  The products we use

We use top of the line commercial products, many of which are all natural and Green Sealed certified. We use a hospital grade germicidal to kill unwanted germs in your home which eliminates the need for bleach. Although we are not an all natural cleaning company, we do strive to find products that will smell good, clean well, and will not harm our employee's health, your health, your surfaces, or the environment.

For your safety, freshly laundered mop heads and cleaning towels will be used in your home at each visit.

  Other important information

  We are licensed, insured, and bonded.
  We offer a 100% satisfaction guarantee.*
  We pay taxes on your cleanings so you don’t have to!
  You can count on us to clean your home at the designated day and time within a one hour arrival window.
  We are flexible and work around you and your needs!
   Please note that we do not charge a cancellation or a rescheduling fee if we are given 24 hour notice, therefore any time we are locked out or are turned away at the last minute we will charge $25.00.
 

*Our 100% satisfaction guarantee means that if you are not 100% satisfied with your cleaning, then we will return and fix the problem until you are 100% satisfied with it. 100% satisfaction guarantee is enforced as long as the home is seen within 24 hours. We do not guarantee cleanings where our supplies are not used.

  Helping the community

Do you know a female undergoing cancer treatment? Welcome Home Cleaning Services
is a proud chapter member of the Cleaning for a Reason Foundation. As a member,
we provide free or at cost cleaning services to women undergoing treatment for cancer.
To learn more about the Cleaning for a Reason Foundation, request a cleaning, or
make a donation, please click on the picture to the right and visit their Web site.

  Home Staging, Virtual Tours, and Market Ready Services

  We are proud members of (GCA) Global Cleaning Association

  Click on this image to visit their site.